Case Study
Author: Don Fitzgerald | 5 minute read
A retailer undertook a significant organizational transformation to enhance operational discipline, reduce costs, and refocus resources on core growth. TPG facilitated the process through diagnostics, benchmarking, and proposing a more efficient organizational structure, ultimately recommending a 30% FTE reduction. The client implemented 91 FTE reductions (23% of the workforce) and adopted the majority of TPG’s proposals. TPG also provided ongoing support for implementation and transition.
The Opportunity
Retailer recently restructured and required an organizational transformation to align for greater operational discipline, cost cutting and to refocus resources on core growth in their channel.
“Your recommendations are exactly what we were thinking would be required to transform our organization and move forward with confidence in this difficult endeavor.”
CEO
The Approach
- Discovery diagnostics to understand current state and pain points
- Bench-marked current state against industry best-in-class for desired future designs
- Proposed multiple options for new efficient org structure and FTE objectives (30% reduction in total)
- Advised on the considerations / risks of proposed changes
“I love the process and the disciplined approach you’ve taken to make your recommendations.”
– Chief Merchant
The Outcome
Proposed org reduction by 91 FTE’s representing 23% of the total workforce. Client implemented the majority of the recommended changes and structure as proposed.
TPG was engaged to complete additional project work to support implementation and assist in the transition of new org and work.
Meet The Team
Don Fitzgerald
Frank Grossi
Bob Baxley
