Case Study: Enhancing Workforce Learning and Development

Global Retailer

Retailer required a more agile and innovative way to develop the 1M + employees in its workforce.

Redefine, reorganize and re-staff its internal university.

TPG started by defining the structure, including the roles, responsibilities and competency requirements of the jobs in the new organization.
Next, TPG designed the assessments and other tools for staffing the new roles.
Finally, TPG managed the entire assessment and selection process, including participating as interview panelists, overseeing panel discussion on candidate performance, and facilitating the selection decision meetings.

Redesign and re-staffing resulted in a more responsive and up-to-date university platform.